Minus points for Artscow
Earlier today, while I was browsing to compare dental insurance quotes, I was told that a package for me has arrived but I need to pay for something. I saw that I need to pay Fedex a thousand pesos for custom stamps, taxes and storage fee.
This is frustrating as I ordered my photobooks and chose regular airmail for shipping, but got the Fedex shipping service. If via airmail, I will just have to pay 35 pesos for each photobook at the post office. I never heard of any complaint or bad review on Artscow about shipping before so I didn’t expect this. Or maybe I wasn’t just reading their forum often enough.
It may be a generous(?) gesture by Artscow to upgrade the shipping to Fedex but instead, this made my experience unsatisfactory. So just today when someone asked me at Facebook about Artscow, I’m no longer sure if I should still recommend them.
If I’ll be shelling out that much money for Fedex shipping, I might just as well order my photobooks from a local store like Digiprint or some other printing shop that’s just starting up. Tsk tsk.













